Ways to stay safe and aware when using an ATM

ATMs offers us a convenient, easy access way to get cash when banks are closed. However, your personal safety is a priority when using them.

Follow these tips to keep you and your money safe at the ATM:

Protecting your card

Make sure to keep your card in a safe place. If it is lost or stolen, immediately contact Adirondack Bank.
Memorize your personal identification number (PIN). Don’t give out your PIN or any other personal information to anyone or write it down.

Inspecting the ATM

Visually inspect the ATM for possible skimming devices before using. Focus on the front, card slot and keypad. Scammers can attach skimming devices to read cards to collect personal information including your PIN. Some indicators include evidence of adhesive, scratches, loose or extra attachments, resistance when using keypad, or changes to keypad’s appearance. If you see anything out of place at the ATM, go to another one and report it.

Using an ATM

Be aware of your surroundings. Try to visit an ATM during the day. Avoid ATMs that are not in visible areas or in poorly lit locations.
When using an ATM in a vestibule, make sure to close the door behind you. Don’t let another person follow you in. If you feel unsafe leaving, always carry your cell phone and call for help.
As you approach the ATM, have your card ready in your hand.
Minimize your time spent at the ATM. Prepare your transactions ahead of time.
When entering your PIN, be sure to cover the keypad as you enter it. Use your hands or body to shield the keypad so anyone waiting behind you in line can’t see what you’re entering.
Always take your receipt if one is printed. This keeps your account information confidential.
Withdrawal minimal cash, making it less risky for thieves to steal.
Keep your engine running and doors locked when using a drive-up ATM.
When leaving an ATM, put your card and cash away immediately. Wait until you’re in your car or in a secure location to count your money.
If you feel like you are being watched or followed, leave immediately. If you are followed in your vehicle, go to the nearest police station or busy parking lot and call for help.

The information in this article was obtained from various sources not associated with Adirondack Bank. While we believe it to be reliable and accurate, we do not warrant the accuracy or reliability of the information. Adirondack Bank is not responsible for, and does not endorse or approve, either implicitly or explicitly, the information provided or the content of any third-party sites that might be hyperlinked from this page. The information is not intended to replace manuals, instructions or information provided by a manufacturer or the advice of a qualified professional, or to affect coverage under any applicable insurance policy. These suggestions are not a complete list of every loss control measure. Adirondack Bank makes no guarantees of results from use of this information.

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